Tap2Eat
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WhatsApp-Powered Ordering

Your menu.
Their WhatsApp.
Orders, done.

Tap2Eat turns your restaurant menu into a WhatsApp ordering experience. No app downloads, no complicated checkout — just share your link and watch orders flow in.

0 App

Downloads required

7

Order status steps

Real-time

Order notifications

Multi-role

Staff management

Simple Setup

Up and running in minutes

Three steps to start receiving WhatsApp orders at your restaurant.

01

Build your menu

Add your categories, items, prices, and options — including required choices and extras with price modifiers.

02

Connect WhatsApp

Link your restaurant's WhatsApp number via the Meta Cloud API. Your menu goes live instantly.

03

Receive orders

Customers message your number, browse, and order. You get real-time notifications and manage everything from your dashboard.

Everything you need

Built for busy restaurants

A complete platform covering menus, orders, staff, and WhatsApp — all in one place.

Menu Management

Organise your menu into categories with items, prices, photos, and option groups. Support for required choices and multi-select extras with price modifiers.

WhatsApp Bot

Intelligent conversational bot guides customers through browsing, selecting, and confirming orders — entirely within WhatsApp. No app needed.

Order Tracking

Seven-stage order lifecycle from pending to delivered. Staff update statuses from the live queue and customers are notified at each step via WhatsApp.

Real-time Updates

WebSocket-powered live order queue. New orders appear instantly on the kitchen display without refreshing, powered by Laravel Reverb.

Staff Roles

Invite staff via email with role-based access control. Restaurant admin, manager, and staff roles with granular permissions out of the box.

Reports & Analytics

Daily, weekly, and monthly revenue reports. Track your most popular items, peak hours, and overall order trends to make smarter menu decisions.

For Restaurant Owners

Run your whole operation from one dashboard

Tap2Eat is a multi-tenant SaaS platform built for restaurants of all sizes. Whether you're a single-location café or a growing chain, you get the same powerful tools.

  • Multi-location ready

    Each restaurant gets its own isolated environment — menus, customers, orders, and staff never mix.

  • Secure by design

    Role-based access, HMAC webhook verification, per-tenant data scoping, and secure invitation flows.

  • Operating hours control

    Set open/close times per day. The bot automatically handles after-hours messages.

  • Super admin dashboard

    Platform-wide oversight of all restaurants, users, and WhatsApp sessions for platform operators.

Get in Touch
tap2eat.co.za/restaurant/orders

Live Order Queue

Live

#T2E-0051

2× Classic Smash, 1× Fries

Pending

R235

#T2E-0050

1× Chicken Burger, 1× Coke

Preparing

R125

#T2E-0049

3× Milkshake

Ready

R180

3

Pending

8

Today

R1,240

Revenue

Get in Touch

Ready to start taking WhatsApp orders?

Drop us a message and we'll set up your restaurant on Tap2Eat. We'll walk you through the WhatsApp connection and have you live same day.

Email us

info@tap2eat.co.za

WhatsApp us

Available on WhatsApp

What is 8 + 10?